Terms of service

Last updated: July 11, 2026

These Terms of Service govern your use of https://m4bnqk-ye.myshopify.com/ and purchases made from SCULVA.

The website is operated by VAY LTD, trading as SCULVA.

By using this website or placing an order, you agree to these Terms of Service, our Refund Policy, Shipping Policy, and Privacy Policy.

1. ELIGIBILITY

You must be at least 18 years old or have permission from a parent or legal guardian to place an order.

By placing an order, you confirm that:

  • The information you provide is accurate and complete.

  • You are authorized to use the selected payment method.

  • You are purchasing for lawful purposes.

2. PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, images, colors, measurements, and prices accurately.

However:

  • Colors may appear differently depending on lighting and screen settings.

  • Minor measurement or manufacturing differences may occur.

  • Fit, comfort, support, compression, and appearance may differ between customers.

  • Product packaging or minor design details may vary without materially changing the product.

Customers are responsible for reviewing the product description and size chart before ordering.

SCULVA products are fashion products and are not medical devices. We do not guarantee weight loss, permanent body changes, medical benefits, or a particular appearance.

3. ORDERS

Placing an order is an offer to purchase.

Receiving an automated order confirmation does not guarantee that the order has been accepted or fulfilled.

We may refuse or cancel an order because of:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Payment failure.

  • Suspected fraud or unauthorized payment.

  • Incorrect or incomplete delivery information.

  • Violation of these Terms.

If we cancel a paid order, we will refund the amount paid for the cancelled products.

4. PRICES AND PAYMENT

Prices are displayed in United States dollars unless stated otherwise.

The customer must pay the full amount shown during checkout.

You authorize SCULVA and its payment providers to charge the selected payment method for the order total.

We may correct clear pricing or technical errors. If an affected order has already been placed, we may offer the customer the corrected price or cancel and refund the affected product.

5. DISCOUNTS AND FREE GIFTS

Discounts and promotions:

  • Apply only during the stated promotional period.

  • Cannot be applied after an order has been placed.

  • Cannot be exchanged for cash.

  • Cannot be combined unless expressly stated.

Qualifying orders over $100 may receive a free promotional gift while supplies last.

Free gifts have no cash value and are subject to the conditions in our Refund Policy.

6. SHIPPING

Orders are shipped according to our Shipping Policy.

Estimated delivery times are not guaranteed and may be affected by circumstances outside our reasonable control.

Where we cannot ship within the timeframe promised at purchase, we will provide any delay notice, cancellation option, or refund required by applicable law.

7. CANCELLATIONS, RETURNS AND REFUNDS

Cancellations, returns, replacements, claims, and refunds are governed by our Refund Policy.

Orders may only be cancelled before fulfillment.

Except where applicable law requires otherwise, all purchases are final sale and cannot be returned or refunded because of incorrect sizing, fit, comfort, preference, or change of mind.

8. CUSTOMER INFORMATION

You are responsible for providing correct:

  • Contact information.

  • Billing information.

  • Shipping information.

  • Product, size, color, and quantity selections.

SCULVA is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, except where applicable law provides otherwise.

9. PROHIBITED USE

You may not use the website to:

  • Commit fraud or unlawful activity.

  • Use unauthorized payment information.

  • Submit false refund, damage, or non-delivery claims.

  • Interfere with the website or its security.

  • Introduce viruses or harmful code.

  • Copy or commercially exploit website content without permission.

  • Abuse discounts, promotions, free gifts, or customer accounts.

  • Infringe the rights of SCULVA or another person.

We may restrict access, cancel orders, or refuse future service where we reasonably believe these Terms have been violated.

10. INTELLECTUAL PROPERTY

The SCULVA name, branding, website design, text, graphics, photographs, videos, and other website content are owned by or licensed to VAY LTD.

Website content may only be used for personal shopping purposes.

It may not be copied, reproduced, published, sold, or commercially used without prior written permission.

11. THIRD-PARTY SERVICES

We may use third-party providers for:

  • Website hosting.

  • Payment processing.

  • Order fulfillment.

  • Shipping.

  • Analytics.

  • Advertising.

  • Customer support.

Independent third-party services may be governed by their own terms and privacy policies.

12. DISCLAIMER

To the maximum extent permitted by applicable law, the website and products are provided on an “as available” basis.

We do not guarantee that:

  • The website will always operate without interruption or error.

  • Every product will meet personal expectations.

  • A particular size will fit every customer with similar measurements.

  • Products will create a particular appearance or result.

  • Delivery will occur on an exact date unless expressly guaranteed.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, VAY LTD will not be responsible for indirect, incidental, special, or consequential losses resulting from use of the website or products.

Where liability may lawfully be limited, VAY LTD’s total liability relating to a product or order will not exceed the amount paid for the affected product or order.

This limitation does not apply where liability cannot legally be excluded or limited.

14. CHANGES TO THE SERVICES OR TERMS

We may update the website, products, prices, policies, and these Terms.

Changes apply from the date they are published and do not remove rights that already arose under an accepted order.

The Terms in effect when an order is placed will normally apply to that order.

15. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Customers remain entitled to any mandatory consumer protections that apply in their place of residence and cannot lawfully be waived.

16. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

17. CONTACT AND COMPANY INFORMATION

VAY LTD, trading as SCULVA
Company number: 17209962
Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Registered in: England and Wales
Email: sculvawear@gmail.com
Website: https://m4bnqk-ye.myshopify.com/